“I had the pleasure of working with Shawn in a research role to complement Shawn’s design expertise. I was consistently impressed with his attention to detail in the design work he did. And on top of that, he had a true heart for the customer, and always approached his designs from the customer perspective, while keeping business goals and constraints in mind. He was very involved and interested in customer research on his designs, and eagerly took customer feedback and expertly translated it into the next iteration. His knowledge of design principles is deep, and it shows in his work.”